
FAQs
Welcome to our FAQ page! We've compiled answers to the most common questions about the administration of our brand-new term structure to make your experience with us seamless. Explore the categories below:
common questions
Class Fees and Payment Information
Course fees include GST.
For more details, feel free to message us on WhatsApp.
We bill every two months, so fees may vary depending on the number of weeks in each month.
Payment reminders are sent about a week before the next term, and we offer three make-up classes each training term.
If I cancel my membership and rejoin later, will I need to pay the registration fee again?
We require a one-time payment of $168.00 for our lifetime membership. If you choose to stop attending classes and later decide to return, there will be no additional registration fee charged.
What if my child wants to withdraw?
No deposits are required! If your child wishes to withdraw, please inform us in advance. We’d also love to hear if there’s anything we can improve on our end!
Can I switch classes if my schedule changes?
You are welcome to schedule for a different time, but please note that all classes are subject to availability. If you'd like to adjust your current schedule, feel free to contact our admin via WhatsApp. They will provide details about available classes. If no suitable spots are open at the moment, your name will be added to the waiting list until a space becomes available.
What if my child's class is affected by a Public Holiday closure?
Please drop us a text on Whatsapp and we can schedule a replacement class for your child!
Do you offer make-up classes? How many, and how can I book one?
We offer 3 make up classes per training semester (2 months) You can just drop us a text over at our whatsapp 89020688 , let us know which day/date you are missing and the which days you would like to do yoiur replacement on!